Your product will be delivered instantly by our automated system. Once you've paid, you will be sent an email with a link that gives you access to the content you've purchased

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Note: This may take a while, as crypto can sometimes take a bit to confirm. There is nothing we can do to expedite this process

Should you need assistance with your purchase, or have any questions about the product prior to purchase, you can contact us by filling in the support form on this page. Alternatively, you can contact us on Telegram at @mrthunkerdev

When your support ticket receives a reply, you'll get an email notification sent to the address you provided. This email will include a "View Ticket" button you can click to view and respond directly.

🚫 Please do not open a new ticket to reply. Doing so can slow down the support process and make it harder for us to assist you efficiently.

✅ Instead, always reply through the original ticket using the link in the email.

HWID Locked means that your Onimai License is tied to your device's Hardware ID (HWID) — a unique fingerprint generated from your computer's components like CPU, motherboard, and hard drive.

When you see the message "HWID Locked" upon login, it means this fingerprint has changed from your last login. You may reset it in the Launcher, and login again like normal